FCC Emergency Broadband Benefit

New service alert!



The Emergency Broadband Benefit is an FCC program to help households struggling to pay for internet service during the pandemic. This new benefit will connect eligible households to jobs, critical healthcare services, and virtual classrooms.


About the Emergency Broadband Benefit

The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute $10-$50 toward the purchase price.


The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.


Who Is Eligible for the Emergency Broadband Benefit Program?

A household is eligible if one member of the household:

  • Qualifies for the Lifeline program (https://www.fcc.gov/lifeline-consumers);

  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, or did so in the 2019-2020 school year;

  • Received a Federal Pell Grant during the current award year;

  • Experienced a substantial loss of income since February 29, 2020 and the household had a total income in 2020 below $99,000 for single filers and $198,000 for joint filers; or

  • Meets the eligibility criteria for a participating providers' existing low-income or COVID-19 program.

When Can I Sign Up for the Benefit?

The list of California broadband companies that have elected to participate can be found here: https://www.fcc.gov/emergency-broadband-benefit-providers#California


Eligible households must both apply for the program and contact a participating provider to select a service plan.

There are three ways for eligible households to apply:

  1. Contact a participating broadband provider directly to learn about their application process. If you are unable to apply through them directly, you will have to apply using option 2 or 3 below, and then contact a participating provider to select an eligible plan.

  2. Go to GetEmergencyBroadband.org to apply online and to find participating providers near you. After you apply, you will have to contact a participating provider to select an eligible plan.

  3. Call 833-511-0311 for a mail-in application or print a copy, and return it along with copies of documents showing proof of eligibility to:

Emergency Broadband Support Center P.O. Box 7081 London, KY 40742

After you received a notice that you have qualified for the program, households must contact a participating provider to select an Emergency Broadband Benefit eligible service plan.


For more info check out: https://www.fcc.gov/broadbandbenefit